Grander Mortgage Capital
Grander Mortgage Capital, LLC.
3414 Peachtree Road NE Suite #825
Atlanta, GA 30326
NMLS 1065200
State Licenses:
Arkansas Mortgage Servicer License #119252; California-DFPI Residential Mortgage Lending Act License 41DBo-93591; District of Columbia Mortgage Lender License #MLB 1065200; Georgia Lender License/Registration #38719; Hawaii Mortgage Servicer License MS301; Illinois Residential Mortgage License MB.6761055; Iowa Mortgage Banker License 2013-0079; Kansas Mortgage Company License MC.0025660; Kentucky Mortgage Company License MC425586; Louisiana Residential Mortgage Lending License Non Assigned; Maryland Mortgage Lender License 1065200BA; Michigan 1st Mortgage Broker/Lender/Servicer Registrant FR0018855; Michigan 2nd Mortgage Broker/Lender/Servicer Registrant SR0024310; Minnesota Residential Mortgage Servicer License MN-MS-1065200; Mississippi Mortgage Lender License 1065200; Missouri Mortgage Company License 1065200-S; Montana Mortgage Servicer License 1065200; Nebraska Mortgage Banker License NE1065200; New Hampshire Mortgage Servicer License 18505-MS; New Jersey Mortgage Servicer License Non Assigned; North Carolina Mortgage Servicer License S-217721; Ohio Residential Mortgage Lending Act Certificate of Registration RM.804959.000; Oklahoma Mortgage Lender License ML014790; Oregon Mortgage Servicer License MS-182; Pennsylvania Mortgage Servicer License 100001; South Dakota Mortgage Lender License 1065200.ML; Texas SML Residential Mortgage Loan Servicer Registration Non Assigned; Washington Consumer Loan Company License CL-1065200; West Virginia Mortgage Lender License ML-1065200; Wisconsin Mortgage Banker License 1065200BA
Arkansas:
Grander Mortgage Capital, LLC is licensed by the Arkansas Securities Department and any complaints concerning Grander Mortgage Capital, LLC may be directed to the Arkansas Securities Department. Listed below are the address, telephone number, fax and website information for the Arkansas Securities Department. Heritage West Building, Suite 300, 201 East Markham Street, Little Rock, Arkansas 72201-1692; http://www.securities.arkansas.gov/page/365/mortgage-loan-how-to-file-a-complaint
Illinois:
For licensing information, go to: http://www.nmlsconsumeraccess.org. The primary regulatory authority having jurisdiction over Grander Mortgage Capital, LLC is: Illinois Department of Financial & Professional Regulation. Address 320 West Washington Street, Springfield, IL 62786 Toll Free Consumer Hot Line: 1-800-532-8785
Texas:
COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TX 78705. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 877-276-5550.A complaint form and instructions may be downloaded and printed from the Department's website located at http://www.sml.texas.gov or obtained from the department upon request by mail at the address above, by telephone at its toll-free consumer hotline listed above, or by email at mailto:smlinfo@sml.texas.gov.
Washington:
If you are in the State of Washington you may contact HUD at 1-877-894-HOME (4663) to find a HUD approved counseling agency near you.
RESPA Disclosure:
PURSUANT TO RESPA, A NOTICE OF ERROR OR REQUEST FOR INFORMATION REGARDING THE SERVICING OF THE MORTGAGE ACCOUNT (INCLUDING A QUALIFIED WRITTEN REQUEST) MUST BE SENT TO THIS ADDRESS: Grander Mortgage Capital, LLC 3414 Peachtree Road NE, Suite 825, Atlanta, GA 30326
Please note, RESPA (12 U.S.C. Section 2605) provides you certain consumer rights. If you send a notice of error or request for information (including a qualified written request) to your loan servicer regarding the servicing of your loan, your servicer must provide you with a written acknowledgment within 5 days (excluding legal public holidays, Saturdays, and Sundays) of receipt of your request.
Response Time Frame for Notice of Error:
Your loan servicer must make any appropriate corrections to your account, and must provide you with a written clarification regarding any dispute within the following time limits:
Not later than seven days (excluding legal public holidays, Saturdays, and Sundays) after the servicer receives the notice of error for errors related to the failure to provide an accurate payoff balance.
Prior to the date of a foreclosure sale or within 30 days (excluding legal public holidays, Saturdays, and Sundays) after the servicer receives the notice of error, whichever is earlier, for errors asserted related to dual tracking.
For all other asserted errors, not later than 30 days (excluding legal public holiday, Saturdays, and Sundays) after the servicer receives the applicable notice of error. After receipt of a notice of error, your servicer may not, for 60 days, furnish adverse information to any consumer reporting agency regarding any payment that is the subject of the notice of error. However, this does not prevent the servicer from initiating foreclosure if proper grounds exist under the mortgage documents, except with regard to notices from you related to initial foreclosure filings or motions for foreclosure judgments or sales.
Response Time Frame for Request for Information:
Your loan servicer must respond to your request for information within the following time limits:
Not later than 10 days (excluding legal public holidays, Saturdays, and Sundays) after the servicer receives an information request for the identity of, and address or other relevant contact information for, the owner or assignee of a mortgage loan; and For all other requests for information, not later than 30 days (excluding legal public holidays, Saturdays, and Sundays) after the servicer receives the information request.
The notice of error or request for information must be written correspondence (other than notice on a payment coupon or other medium supplied by the servicer) that includes, or otherwise enables the servicer to identify, the name and account of the borrower, and includes a statement of the reasons the borrower believes the account is in error, if applicable, or that provides sufficient detail to the servicer regarding the information being sought by the borrower. Please note, a notice of error or request for information is not considered timely if the written correspondence is delivered to Grander Mortgage Capital, LLC or the prior servicer who receives the request for information or notice of error more than 1 year after either the date of transfer of servicing or the date the mortgage servicing account was discharged (either paid in full, or discharged through foreclosure or deed in lieu of foreclosure or short sale without full satisfaction of the underlying contractual obligation.)